Virtual Services

The Academic Support Center continues supporting students online. Online tutoring is available, as well as assistance with the online learning environment and tools such as Blackboard. See our webpage for more information.

If you need Academic Support Center assistance, please contact us at asc@iccprod.kinsta.cloud.

Students with disabilities should send each of their faculty a picture of their blue accommodation card that was issued to them to continue to receive necessary testing and other accommodations online. Additional questions can be emailed to accessservices@iccprod.kinsta.cloud.

Admissions representatives are available to virtually meet with prospective students and their families via our webpage chat, Facetime, Skype, Zoom, email at admissions@iccprod.kinsta.cloud or by phone 309-694-5200. For more information, also visit our webpage.

Advisors are working both remotely and on campus to assist students with enrollment. Please schedule your appointments online or email your advisor.  Advisors are available for consultation via phone, Skype, or email.  For questions, please call 309-694-5281 and your call will be forwarded to the appropriate advisor. For more information, visit the Advisement Services webpage.

If this is your first time using Blackboard, please visit this webpage for information on how to log in and other resources.

To order textbooks or supplies online, visit the Bookstore Online or email bookstore@iccprod.kinsta.cloud.

If you are an in-district student who wants to enroll in an applied science career degree or career and technical education certificate program, but ICC does not offer your area of interest, you may be able to attend the program of your choice at another Illinois community college at that institution’s in-district rate. For more information and to apply for the Comprehensive Agreement Regarding the Expansion of Education Resources agreement, visit our webpage.

Career Services can assist you with career planning, resume development, and preparation for a job search. The Career Services Team can be reached at careerservices@iccprod.kinsta.cloud to set up a phone, Skype or Zoom meeting. Information about virtual workshops and additional resources can be accessed on the Career Services website at iccprod.kinsta.cloud/careerservices.

If you are:

• a new student who applied to ICC but never attended
• took classes in the past and are now returning
• or decided to pursue a new program of study

Please complete the appropriate form below and email it to programchange@iccprod.kinsta.cloud.

Current students should only change and/or add program(s) of study after meeting with an academic advisor to discuss the program best fitting your educational goals.

These forms will ensure:

• You receive appropriate academic advising for the program of study on your record.
• Your eligibility for financial aid is correctly determined.
• Your student record contains the degree and/or certificate(s) you are pursuing at ICC.
• You are able to apply to graduate through your eServices account.

Once we receive your information, we will update your program and send you a confirmation e-mail so you’ll be able to enroll in classes for your correct program of study.

If interested in Associate in General Studies, Associate in Arts, Associate in Science or Associate in Engineering Science degree.
Degree of Study Change Request Form

If enrolling in a certificate program.
Certificate of Study Change Request Form

Once we receive your information, we will update your program and you will be able to enroll classes in your correct program of study.

Non-Degree Seeking Students

If you need to update your program of study, but are not intending to earn a degree from ICC, you may request your program of study change through email at programchange@iccprod.kinsta.cloud. Your email should include:

• Your first and last name
• ICC Student ID
• Date of Birth
• Your intention of enrolling in courses but not earning a degree at ICC

If you are in need of community support (food, etc), our counseling staff has up-to-date information on community resources available. Contact us at counseling@iccprod.kinsta.cloud. In addition, ICC offers virtual counseling services for all current ICC students. A HIPAA-compliant format is used to ensure confidentiality is maintained. If you are interested in making a counseling appointment during this time, please email us or visit the online scheduler on our webpage.

Most enrollment-related services are available online through MyICC and the College website. Our staff are working both remotely and on campus to assist students. Contact us by email at enroll@iccprod.kinsta.cloud to schedule an appointment. Here are detailed instructions on how to enroll using MyICC. If there is a hold on your account that is blocking your ability to enroll, please read and follow the hold instructions. If you have questions or need assistance, contact Enrollment Services at enroll@iccprod.kinsta.cloud.

If you need a letter stating your dates of enrollment for loan deferment, good student discount, or an enrollment verification please complete the Enrollment Verification form and email it to enroll@iccprod.kinsta.cloud.

For Financial Aid questions, please visit MyICC and select Financial Aid or email financialaid@iccprod.kinsta.cloud.

If you have been asked to provide your official high school transcript, please contact your high school directly to request a copy be sent to Illinois Central College. Most high schools are able to send official transcripts electronically through a digital credential service such as Parchment. If the transcript has to be mailed, please send to: Enrollment Services, Illinois Central College, 1 College Drive, East Peoria, IL 61635.

The Library is online and ready to support students through chat and email. We also offer assistance with adapting to the online learning environment and tools such as Blackboard. Find all of your online library resources and connect with a librarian at our webpage. If you need Library Assistance, please contact us at libraryservices@iccprod.kinsta.cloud.

For instructions on how to access and install Microsoft Office 365 (Free Student Version), please refer to these step-by-step instructions.

For questions related to current payment plans, please contact Student Accounting at studentaccounting@iccprod.kinsta.cloud.

Students with any questions about student involvement, student organizations, or new student orientation can contact studentlife@iccprod.kinsta.cloud.

If you have technology needs unrelated to changing your password, such as a computer or internet, please email virtuallearninginfo@iccprod.kinsta.cloud.

In-person testing at ICC is suspended. All regular proctored tests will be done through the instructors. If you need to take a placement test or need a reader or a scribe for a proctored test, please contact us at testing@iccprod.kinsta.cloud or peoriatesting@iccprod.kinsta.cloud.

We are still able to email pdf transcripts for most students. Please visit our Request a Transcript page for more information and to place your order. For questions about college transcripts that you recently emailed or mailed to ICC, please contact us at transfertranscripts@iccprod.kinsta.cloud.

Veteran and Gi Bill services are available online by contacting our VA representative through email at veterans@iccprod.kinsta.cloud. You can find more information at iccprod.kinsta.cloud/veterans